Have a question? Call +52-984-875-1100
Have a question? Call +52-984-875-1100
Have a question? Call +52-984-875-1100
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Hard Rock Hotel Riviera Maya
+52-984-875-1100

Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, Mexico

Applies for new bookings made through December 18th, 2020, and traveling until December 17th, 2021.

Limitless Resort Credit can be used towards selected tours, spa and beauty salon services, romantic and special dinner events, photo packages at rock shots®, selected take away products and golf. A 25% Service Fee applies.

SERVICE FEE:

A 25% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products available at Hard Rock Hotel Rivera Maya. Service fee can only be paid with cash, room charge and credit card.

GENERAL TERMS AND CONDITIONS:

Limitless Resort Credit cannot be exchanged for cash. There is no cash reimbursement if unused. Limitless Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Limitless Resort Credit is not transferable, non cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice.

PROMOTION RESTRICTIONS:

Limitless Resort Credit promotion will not be extended to travelers on famtrips, travel agent or employee rates, complimentary, incentive, exchange or compensatory stays.

IMPORTANT TERMS AND CONDITIONS TO TAKE IN CONSIDERATION BEFORE BOOKING ALL TOURS AND SERVICES:

All tours, services are subject to space and availability and must be: (1) booked/requested upon arrival, (2) require reservation at least 24 hours prior to desired service and, (3) must be purchased at full price. Tours may vary by destination and can be cancelled by force majeure or weather conditions. Limitless Resort Credit is applicable only towards approved tours and only when sold by Hard Rock Hotels All-Inclusive Collection Vacation Planners. Limitless Resort Credit in not applicable towards other tours provided by other operators.

NO SHOW POLICY:

No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price.

GROUPS:

Promotion applies to groups of 25 rooms and under. Groups over 25 rooms contact our group desk at 877-403-1547 or our Weddings Dept. at weddings@aichotelgroup.com. For Groups interested in private tours, additional charges may apply.

ROCK SHOT®:

Use your Limitless Resort Credit and pay up to 50% of our Rocking Packages. Promotion does not apply for Special Events and/or Wedding.

LIMITLESS RESORT CREDIT SERVICE FEE:

A 25% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products available at Hard Rock Hotel Riviera Maya. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.

Guests staying at more than one hotel will receive the benefits of the promotion depending on the length of stay at each one, though unused Limitless Resort Credit credits may not be transferred to the next hotel.

Limitless Resort Credit is not applicable with Weddings, Complimentary or Compensatory stays.

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Hard Rock Riviera Maya Km 72, Carretera Cancun-Chetumal Puerto Aventuras, Mexico Hotel +52-984-875-1100 Reservations +52-984-875-1100