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Limitless Resort Credit

Terms & Conditions

Book now and travel through December 23rd, 2017

Limitless Resort Credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selection at restaurants, photo packages at rock shots® *promotion does not apply for Special Events and/or Wedding, selected take away products, The Colin Cowie Weddings Collection™. Service Fee applies.

SERVICE FEE:

A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products available at Hard Rock Hotel Riviera Maya.
Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.

AMOUNT OF RESORT CREDITS AND LENGTH OF STAY

ROOM TYPE 3 NIGHTS 4 NIGHTS 5-6 NIGHTS 7-8 NIGHTS 9-11 NIGHTS 12-13 NIGHTS 14+ NIGHTS
Deluxe Room $500.00 $750.00 $1,500.00 $1,800.00 $2,000.00 $2,500.00 $3,600.00
Deluxe Gold $500.00 $750.00 $1,500.00 $1,800.00 $2,000.00 $2,500.00 $3,600.00
Deluxe Platinum doble $500.00 $750.00 $1,500.00 $1,800.00 $2,000.00 $2,500.00 $3,600.00
Deluxe Diamond $500.00 $750.00 $1,500.00 $1,800.00 $2,000.00 $2,500.00 $3,600.00
Rock Royalty Level - Deluxe Platinum $550.00 $800.00 $1,600.00 $1,900.00 $2,100.00 $2,600.00 $3,700.00
Deluxe Family (2 br. connecting)
$500.00   $750.00 $1,500.00 $1,800.00 $2,000.00 $2,500.00 $3,600.00
Deluxe Platinum Grand Sky Terrace $500.00 $750.00 $1,500.00 $1,800.00 $2,000.00 $2,500.00 $3,600.00
Deluxe Platinum Grand Sky Terrace (2 Br.) $1,000.00 $1,500.00 $3,000.00 $3,600.00 $4,000.00 $5,000.00 $7,200.00
Rock Suite Platinum (2 Br.) $1,000.00 $1,500.00 $3,000.00 $3,600.00 $4,000.00 $5,000.00 $7,200.00
Rock Suite Platinum Rooftop Lounge (2 Br.) $1,000.00 $1,500.00 $3,000.00 $3,600.00 $4,000.00 $5,000.00 $7,200.00
Rock Star Suite (2 Br.) $1,500.00 $2,000.00 $3,500.00 $4,100.00 $4,500.00 $5,500.00 $7,700.00

Heaven section (adults only)

ROOM TYPE 3 NIGHTS 4 NIGHTS 5-6 NIGHTS 7-8 NIGHTS 9-11 NIGHTS 12-13 NIGHTS 14+ NIGHTS
Deluxe Gold $500.00 $750.00 $1,500.00 $1,800.00 $2,000.00 $2,500.00 $3,600.00
Deluxe Diamond $500.00 $750.00 $1,500.00 $1,800.00 $2,000.00 $2,500.00 $3,600.00
Deluxe Platinum Sky Terrace $500.00 $750.00 $1,500.00 $1,800.00 $2,000.00 $2,500.00 $3,600.00
Rock Royalty Level - Deluxe Platinum $550.00 $800.00 $1,600.00 $1,900.00 $2,100.00 $2,600.00 $3,700.00
Rock Suite Platinum  (2 Br.) $1,000.00 $1,500.00 $3,000.00 $3,600.00 $4,000.00 $5,000.00 $7,200.00
Rock Suite Platinum Rooftop Lounge (2 Br.) $1,000.00 $1,500.00 $3,000.00 $3,600.00 $4,000.00 $5, 000.00 $7,200.00
Bret Michaels Rock Star Suite (2 Br.) $2,000.00 $3,000.00 $6,000.00 $7,200.00 $8,000.00 $10,000.00 $14,400.00

 

GENERAL TERMS AND CONDITIONS:

Limitless Resort credit cannot be exchanged for cash. There is no cash reimbursement if unused. Limitless Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Limitless Resort Credit is not transferable, non cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Guests staying at more than one hotel will receive the benefits of the promotion depending on the length of stay at each one, though unused credits may not be transferred to the next hotel.

PROMOTION RESTRICTIONS:

Limitless Resort Credit promotion will not be extended to travelers on famtrips, travel agent or employee rates, complimentary, incentive, barter, exchange or compensatory stays.

IMPORTANT TERMS AND CONDITIONS TO TAKE IN CONSIDERATION BEFORE BOOKING ALL TOURS AND SERVICES:

All tours, services are subject to space and availability and must be: (1) booked/requested upon arrival, (2) require reservation at least 24 hours prior to desired service and, (3) must be purchased at full price. Tours may vary by destination and can be cancelled by force majeure or weather conditions. Limitless Resort Credit is applicable only towards approved tours and only when sold by Hard Rock Hotels All-Inclusive Collection Vacation Planners. Limitless Resort Credit in not applicable towards other tours provided by other operators.

NO SHOW POLICY:

No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price.

GROUPS:

Promotion applies to groups of 25 rooms and under. Groups over 25 rooms contact our group desk at 877-403-1547 or our Weddings Dept. at weddings@hrhaic.com. For Groups interested in private tours, additional charges may apply.

WEDDINGS:

When using Limitless Resort Credit towards The Colin Cowie Wedding Collection, full amount must be used. Limitless Resort Credit is only applicable towards wedding collections with a price value of $3,000 or higher. Applicable resort credit depends on length of vacation is applied per room/per night. Maximum amount of Limitless Resort Credit that can be used is $1,800. Please contact weddings@hrhaic.com.

GOLF:

A 20% Service fee will apply to Unlimited Golf. Children ages 13-17 must be booked as adults to receive the golf package. Tee times are subject to space and availability. Golf package includes unlimited rounds of golf per adult/per stay. All adults sharing the same room must pay the golf package rate. It cannot be sold separately. Additional restrictions may apply.

ROCK SHOT®:

Promotion does not apply for Special Events and/or Wedding.

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    Riviera Maya

    Km 72, Carretera Cancun-Chetumal
    Puerto Aventuras, Mexico 77710

    • Front Desk: +52-984-875-1100
    • Reservations: 1-855-537-4603
    • Contact Us
    Hard Rock Riviera Maya Blvd. Kukulcan KM 14,5 Zona Hotelera Cancun, Mexico