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Rooms & Suites

Heaven Adults Only

DELUXE GOLD

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Liquor Dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers

See the Virtual Tour

  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service

Garden View. / 482 sq. ft.
Deluxe Gold King – One king bed. Max occupancy: 2 guests Deluxe Gold Double – Two double beds. Max occupancy: 4 guests


Deluxe Gold King Bed rooms for the physically challenged are available and include wider clearance through doorways, toilet, bathroom rails, shower benches and roll-in showers. The rooms do not have hydro spa tub.
In addition we have ramps throughout the hotel. Including reception, pool and beach access areas. There are elevators located in all buildings and lobbies.
Request an accessible room in the comments section during the checkout step online.
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Deluxe Gold ‐ PURE®
All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® Hypo­Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers. In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven­‐step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state­‐ of­‐the­‐art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Solutions.

The Pure® Promise
• SHOCK TREATMENT This advanced shock treatment destroys nearly all of the mold and bacteria in every nook and cranny of the room. 

• HYPOALLERGENIC ENCASEMENT FOR MATTRESS & PILLOW Soft, breathable micro-fiber coverings to allow for a more restful sleep. 

• ALL SURFACES SPECIALLY TREATED Upholstery and all soft surfaces are deep cleaned with a patented Pure® clean solution.

• AIR PURIFICATION SYSTEM State-of-the-art system proven to kill 98% to 100% of bacteria and viruses.

• PURE SHIELD This bacteriostatic barrier applied to all room surfaces makes it nearly impossible for bacteria and viruses to survive. 

• DEEP CLEAN AIR-HANDLING UNIT A Pure® treated air conditioning unit along with air clean filters results in healthier air circulating. Coils are deep cleaned and disinfected using PURE’s advanced treatment. 

• PURE TEA TREE OIL CARTRIDGE Tea tree oil cartridge is installed into the air-handling unit to maintain sanitized conditions.


Deluxe Gold Room Amenities:


  • Hydro spa tub 
  • Private bath with shower
  • Balcony with hammock
  • Liquor Dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water 
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service

Garden View. / 482 sq. ft. / Max occupancy: 1 King bed, 2 guests.

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DELUXE DIAMOND

Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Liquor dispenser with premium brands
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C

See the virtual tour

  • Espresso/American coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service
  • Aromatherapy and Pillow Menu
  • Nightly Petit Fours
  • Complimentary beach bag (1 per room, per stay)
  • CD/DVD Player (available upon request)
  • Private check-in area – late and early check-in (subject to availability)

Best view available. / One King Bed. / Max occupancy: 2 adults. 482 sq. ft.

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DELUXE PLATINUM SKY TERRACE

One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.

  • Private bath with shower
  • Balcony with hammock
  • Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub
  • Liquor dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service

Best view available. / Max Occupancy up to 2 adults. / 964 sq. ft. including terrace.

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Rock Royalty ─ Deluxe Platinum

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king.

  • Rock Royalty Personal Assistant  
  • (7am – 11pm)
  • Ironing Service (2 items per person/per stay)
  • Upgraded full-size Rock Spa® bath products
  • Express luggage delivery
  • Complimentary Shoe Shine
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with reservations (on and off property)
  • Priority Reservation to picks® and mix® program
  • Complimentary 25-minute couples massage at the Rock Spa®
  • VIP Exclusive Check-in and check-out
  • Late checkout available (until 3pm – available upon request and availability)
  • Complimentary beach bag (1 per room/per stay)
  • Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
  • Priority booking for bali beds ($)
  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock in most rooms
  • Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
  • Mini bar with soda, bottled water,
  • juice, domestic beer and snacks
  • LCD TV with satellite
  • Purified water
  • Plush Bathrobes & slippers
  • Sleeping mask
  • Loofah Sponge
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso machine
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service – select a la carte menu
  • Turndown service

Partial Ocean View. Max Occupancy: 2 adults. One King Bed. 482 sq. ft.
*($) indicates additional cost – not part of the all-inclusive experience.

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ROCK SUITE PLATINUM (2 BEDROOM) With Personal Assistant

This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with one king bed or two double beds. Don’t forget the living and dining room areas to top off your stay. Limited time only – this room now comes with your very own Personal Assistant.

  • Hydro spa tub in each room
  • 2 Full bathrooms (1 in each guestroom), 1 half bath in main area of suite
  • Private bath with shower
  • Oversized private balcony with hammock and lounge chairs
  • Liquor dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • VIP check-in
  • Free wireless internet
  • 24-hour room service
  • Exclusive in-room dining menu
  • Turndown service
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • CD/DVD Player (available upon request)
  • Complimentary beach bag (1 per room, per stay)
Personal Assistant Services
  • Personal Assistant (7am-11pm)
  • Ironing Service (2 items per person/per stay)
  • Express Luggage Delivery
  • Complimentary Shoe Shine
  • Spa Tub Preparation (with 24-hour notice)
  • Personal Assistance with Reservations (on and off property)
  • Priority Reservations to picks® and mix® Programs
  • Access to VIP Pool and Beach Areas

Ocean front view. / Max Occupancy 6 adults. / 2,583 sq. ft.

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ROCK SUITE PLATINUM ROOFTOP LOUNGE (2 BEDROOM) With Personal Assistant

Two bedroom suite equipped with a dining and living room area. Feel that? That’s a feeling only a suite like this could deliver. And don’t worry — it never fades. Not when you surround yourself with non-stop luxury at every turn. Go big and enjoy.Limited time only – this room now comes with your very own Personal Assistant.

  • Hydro spa tub in each room
  • 2 Full bathrooms (1 in each guestroom), 1 half bath in main area of the suite
  • Private bath with shower
  • Private balcony with hammock
  • Sky terrace with a hydro spa tub, table with chairs and bathroom
  • Liquor dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • VIP check-in
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Exclusive in-room dining menu
  • Turndown service
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • CD/DVD Player (available upon request)
Personal Assistant Services
  • Personal Assistant (7am-11pm)
  • Ironing Service (2 items per person/per stay)
  • Express Luggage Delivery
  • Complimentary Shoe Shine
  • Spa Tub Preparation (with 24-hour notice)
  • Personal Assistance with Reservations (on and off property)
  • Priority Reservations to picks® and mix® Programs
  • Access to VIP Pool and Beach Areas

Ocean front view. / Max Occupancy 6 adults. 5,166 sq. ft. including terrace.

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BRET MICHAELS ROCK STAR SUITE

Two king bedrooms with private terrace, 2 full baths, and 2 half baths. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.

Just when you thought it couldn’t get any better, we added the first-ever artist branded Rock Star Suite to our collection. Step inside and step up to over 9,000 square feet of awesomeness, inspired by the iconic Bret Michaels:

Entrance

At first glance you can tell that this suit is something special, the custom doors and room number branding at the entrance are your first indication that this room is something special to behold.

As you walk into the foyer that is illuminated by a chandelier made up of golden microphones your attention turns to a large display case showcasing the rock star’s original Hollywood Taxi motorcycle and Every Rose guitar. We know this may be a little too much to handle at first, so don’t worry, we planned for that… we put a comfy bench complete with 2 music listening stations just cross the way for you to fall back into.

Caught your breath yet? That was just the entrance… The rest of the suite is holds even more authentic memorabilia and personal items that belonged to Bret Michaels. The entire suite lets you live the lifestyle of a rock star!

  • Rock Royalty Personal Assistant (7am – 11pm)
  • Ironing Service (2 items per person/per stay)
  • Upgraded full-size Rock Spa® bath products
  • Express luggage delivery
  • Complimentary Shoe Shine
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with reservations (on and off property)
  • Priority Reservation to picks® and mix® program
  • Complimentary 25-minute couples massage at the Rock Spa®
  • VIP Exclusive Check-in and check-out
  • Late checkout available (until 3pm – available upon request and availability)
  • Complimentary beach bag (1 per room/per stay)
  • Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
  • Priority booking for bali beds ($)
  • Balcony with hammock
  • Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
  • Mini bar with soda, bottled water, juice, domestic beer and snacks
  • Purified water
  • Plush Bathrobes & slippers
  • Loofah Sponge
  • Sleeping mask
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service – select a la carte menu
  • Turndown service

Living Room/Kitchen

Living room has everything you need to sit back and relax or entertain your parade of fans that came to party with you on vacation! So much to do, so little time!

  • Espresso Machine
  • Microwave
  • Wine Fridge
  • Photo booth
  • Dining table that flips to play card games
  • Camaro-converted billiard table
  • Bandana-influenced ceiling décor to showcase the famed rocker’s individuality
  • Lava lamp themed dance stage
  • Surround sound entertainment system, and 80" flat screen TV

Private Game/Theater Room

Get ready to experience that private theater that you’ve always wanted in your home, here for you to enjoy on vacation.

  • Plush Bean Bags and lazy boy seating
  • Blu-Ray player
  • Xbox 360 with Kinect
  • Projector and screen
  • Surround Sound System

Fitness Center

Every rock star needs to stay in shape, even when on vacation. No need to leave the room to work off those all inclusive amenities, we have you covered with your own workout equipment that includes:

  • Treadmill
  • Cycling Machine
  • Dumbbells

Master Bed Room

  • Mini concert themed entrance complete with PICKS guitar kit
  • Custom built-in desk chair made from Harley Davidson parts
  • Hydro Spa bathtub in room
  • 5 person shower with one way mirror and Bluetooth water proof speaker
  • Guitar amp mini fridge
  • Vanity built into master bathroom
  • Walk in closet

Upstairs Terrace

Ready to take the party upstairs? We have you all set to rock with your friends day or night with the layout of this terrace: Ready to take the party upstairs? We have you all set to rock with your friends day or night with the layout of this terrace:
  • Amazing view of Caribbean ocean
  • Additional half bath
  • Custom Dining area
  • HD TV
  • Hot tub
  • Fire pit
  • DJ booth (equipment available upon request) and bar area
  • And plenty of places to lounge in the Mexican sun

Additional Amenities:

  • Hang over kit
  • iPad control system for A/V (must be returned upon check out)
  • Your own LED remote control to set your own vibe and mood

View: Ocean Front View. / Max Occupancy up to 4 adults. / 9,225.18 sq. ft (includes terrace area).

*($) indicates additional cost – not part of the all-inclusive experience.

Book Now

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    Riviera Maya

    Km 72, Carretera Cancun-Chetumal
    Puerto Aventuras, Mexico 77710

    • Front Desk: +52-984-875-1100
    • Reservations: 1-855-537-4603
    • Contact Us
    Hard Rock Riviera Maya Blvd. Kukulcan KM 14,5 Zona Hotelera Cancun, Mexico