Family Friendly Resort Suites in Riviera Maya, Mexico
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Wall-to-Wall Whoa It’s Not Just a Room. It’s Your Backstage Pass to Epic.

ROOMS & SUITES OF THE HARD ROCK HOTEL RIVIERA MAYA

Head to the front row for all the legendary amenities one room can handle. Go ahead—step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room.


Hard Rock Riviera Maya would like to introduce its PURE® suites into the lineup, Learn more.

All Rooms and Suites Include:

  • Hydro spa tub
  • Private bath with shower
  • Liquor Dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service
DELUXE GOLD

Consider this room your all-access pass to club awesome. So kick things off in style and never look back!

Deluxe Gold Highlights

  • One king bed or two double beds
  • Balcony with hammock
  • Garden view
  • 482 sq. ft.
  • Accessible rooms available
Deluxe Gold King. One king bed. Max occupancy for room with king bed: 2 guests, plus one child (0-12 years) in a crib or rollaway. / Deluxe Gold Double. Two double beds. Max occupancy: 4 guests including children.

Deluxe Gold King Bed rooms for the physically challenged are available and include wider clearance through doorways, toilet, bathroom rails, shower benches and roll-in showers. The rooms do not have hydro spa tub.
In addition we have ramps throughout the hotel. Including reception, pool and beach access areas. There are elevators located in all buildings and lobbies.
Request an accessible room in the comments section during the checkout step online.
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Deluxe Gold ‐ PURE®

All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® Hypo-­Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers. In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven­‐step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state­‐ of­‐the­‐art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Solutions.


The Pure® Promise
• SHOCK TREATMENT This advanced shock treatment destroys nearly all of the mold and bacteria in every nook and cranny of the room. 

• HYPOALLERGENIC ENCASEMENT FOR MATTRESS & PILLOW Soft, breathable micro-fiber coverings to allow for a more restful sleep. 

• ALL SURFACES SPECIALLY TREATED Upholstery and all soft surfaces are deep cleaned with a patented Pure® clean solution.

• AIR PURIFICATION SYSTEM State-of-the-art system proven to kill 98% to 100% of bacteria and viruses.

• PURE SHIELD This bacteriostatic barrier applied to all room surfaces makes it nearly impossible for bacteria and viruses to survive. 

• DEEP CLEAN AIR-HANDLING UNIT A Pure® treated air conditioning unit along with air clean filters results in healthier air circulating. Coils are deep cleaned and disinfected using PURE’s advanced treatment. 

• PURE TEA TREE OIL CARTRIDGE Tea tree oil cartridge is installed into the air-handling unit to maintain sanitized conditions.

Deluxe Gold Room Highlights:

  • Balcony with hammock
  • Garden view
  • King bed or Double beds
  • 482 sq. ft.
  • Pure® treatment
Max occupancy for room with king bed: 2 guests, including children ages 4 to 12. / Two double beds. Max occupancy: 4 guests including children.
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DELUXE DIAMOND

Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.

Deluxe Diamond Highlights:

  • Balcony with hammock
  • Liquor dispenser with premium brands
  • Espresso/American coffee maker
  • Aromatherapy and Pillow Menu
  • Exclusive in-room dining menu
  • Complimentary beach bag (1 per room, per stay)
  • CD/DVD Player (available upon request)
  • Nightly Petit Fours
  • Private check-in area – late and early check-in (subject to availability)
  • One King Bed
  • Ideal location, close to main facilities
  • 482 sq. ft.

Max occupancy 2 adults.

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DELUXE PLATINUM DOUBLE

Consider this room your all-access pass to club awesome. So kick things off in style and never look back!

Deluxe Platinum Double Highlights:

  • Balcony with hammock
  • Partial Ocean view
  • Close proximity to pools
  • Two double beds
  • 482 sq. ft.

Max occupancy up to 4 guests including children.

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Rock Royalty ─ Deluxe Platinum

You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a true rockstar style.

Rock Royalty Deluxe Platinum Highlights:

  • Rock Royalty Personal Assistant (7am – 11pm)
  • Ironing Service (2 items per person/per stay)
  • Upgraded full-size Rock Spa® bath products
  • Express luggage delivery
  • Complimentary Shoe Shine
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with reservations (on and off property)
  • Priority Reservations to picks® and mix® program
  • Complimentary 25-minute couple’s massage at the Rock Spa®
  • VIP Check-in and check-out
  • Late checkout available (until 3pm – available upon request)
  • Complimentary beach bag (1 per room/per stay)
  • Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
  • Priority booking for bali beds ($)
  • Balcony with hammock in most rooms
  • Premium Liquor Dispenser – Absolut,
    Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
  • Mini bar with soda, bottled water, juice, domestic beer and snacks
  • Plush Bathrobes & slippers
  • Sleeping mask
  • Loofah Sponge
  • Espresso machine
  • 24-hour room service – select a la carte menu
  • King bed or two double beds
  • Partial Ocean view
  • 482 sq. ft.
Rock Royalty ─ Deluxe Platinum King – One king bed. Max occupancy 2 guests including children ages 4-12.
Rock Royalty ─ Deluxe Platinum Double – Two double beds. Max occupancy 4 guests including children.

*($) indicates additional cost – not part of the all-inclusive experience

Book now
DELUXE FAMILY (2 BEDROOM)

Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras.

DELUXE FAMILY HIGHLIGHTS:

  • Hydro spa tub in each room
  • 2 Full private baths with shower
  • Balcony with hammock
  • Liquor Dispenser in adult’s room
  • Adult Mini bar with soda, bottled water, juice & domestic beer
  • Kid friendly mini bar with juices, soda and chocolate milk
  • L’Oreal Kids bath amenities
  • Adult and kids bathrobes & slippers
  • Xbox 360, with a selection of DVD’s & Xbox games available upon request
  • Kids beach toys
  • Kid’s room service menu
  • Candies and cookies upon arrival
  • Complimentary mini cake for birthdays (available upon request)
  • Two connecting rooms, one with a king bed, the other with two double beds
  • Garden or resort view
  • 964 sq. ft.

Minimum occupancy 3 adults. Max Occupancy 6 guests including children and infants.

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DELUXE PLATINUM GRAND SKY TERRACE

Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.

Deluxe Platinum Grand Sky Terrace Highlights:

  • Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub
  • One King bed
  • Best view available
  • 964 sq. ft., including terrace
  • Close proximity to the beach

Max occupancy 2 adult guests.

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DELUXE PLATINUM GRAND SKY TERRACE (2 BEDROOM)

We packed this crowd pleaser with everything your entourage needs live it up and rock the show in style. Enjoy!

Deluxe Platinum Grand Sky Terrace Highlights:

  • Hydro spa tub in room with double beds
  • 2 Private bathrooms with showers
  • Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub
  • Balcony with hammock
  • Two connecting rooms: One with a king bed and a second room with two double beds
  • Best view available
  • 1,928 sq. ft. included the 2 rooms and terrace

Max Occupancy up to 6 guests, including children and infants.

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ROCK SUITE PLATINUM (2 BEDROOM) With Personal Assistant

This suite plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with two double beds. Don’t forget the living and dining room areas to top off your stay. Limited time only – this room now comes with your very own Personal Assistant.

Rock Suite Platinum Highlights:

  • Hydro spa tub in each room
  • 2 Full private bathrooms with showers
  • Oversized private balcony with hammock and lounge chairs
  • Espresso/American coffee maker
  • Exclusive in-room dining menu
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • CD/DVD Player (available upon request)
  • Complimentary beach bag (1 per room/per stay)
  • Oceanfront view
  • 2,583 sq. ft.
Personal Assistant Services
  • Personal Assistant (7am-11pm)
  • Ironing Service (2 items per person/per stay)
  • Express Luggage Delivery
  • Complimentary Shoe Shine
  • Spa Tub Preparation (with 24-hour notice)
  • Personal Assistance with Reservations (on and off property)
  • Priority Reservations to picks® and mix® Programs
  • Access to VIP Beach Area

Max Occupancy 6 guests including children and infants.

Book Now
ROCK SUITE PLATINUM ROOFTOP LOUNGE (2 BEDROOM) With Personal Assistant

Two bedroom suite equipped with a dining and living room area. Feel that? That’s a feeling only a suite like this could deliver. And don’t worry — it never fades. Not when you surround yourself with non-stop luxury at every turn. Go big and enjoy. Limited time only – this room now comes with your very own Personal Assistant.

Rock Suite Platinum Rooftop Lounge Highlights:

  • Hydro spa tub in each room
  • 2 Full private bathrooms with showers
  • Private balcony with hammock
  • Sky terrace with a hydro spa tub, table with chairs and a half bathroom
  • Espresso/American coffee maker
  • Exclusive in-room dining menu
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • CD/DVD Player (available upon request)
  • Complimentary beach bag (1 per room, per stay)
  • Oceanfront view
  • 5,166 sq. ft. including terrace

Personal Assistant Services

  • Personal Assistant (7am-11pm)
  • Ironing Service (2 items per person/per stay)
  • Express Luggage Delivery
  • Complimentary Shoe Shine
  • Spa Tub Preparation (with 24-hour notice)
  • Personal Assistance with Reservations (on and off property)
  • Priority Reservations to picks® and mix® Programs
  • Access to Beach Area

Max Occupancy 6 guests including children and infants.

Book Now
ROCK STAR SUITE (2 BEDROOM)

Two bedroom suite, one room with a king bed, and a second room with two double beds. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.

From the moment you open the door you see this suite is different; you are greeted by a custom gold and silver mirrored horse sculpture and hooded rock throne seating. The Rock Star suite’s design inspiration was of a ‘modern day Hacienda’, complete with high-end local elements and is adorned with memorabilia from Fergie.

The suites main room has custom furnishings including a built in diamond-padded leather and crystal banquette, custom dining table that flips to play games and no dining room is complete without a bar area. The living room is outfitted with a half bath and a unique leather multi seating group that is illuminated with custom lighting fixtures.

The master bedroom is total rock star with its custom armoire, raw-cut stone Jacuzzi soaking tub and live edge wood headboard. The full bathroom with its shower is extra large and is tiled in stunning yellow glass tile.

The second bedroom is outfitted with two double beds, a full bathroom and stunning views.

The suite is topped off with a full Terrace area with Great Ocean views from sunrise to sunset. The terrace is outfitted with a large hot tub, outdoor shower, custom dining set, a half bathroom, hammocks, chaise and day bed seating options.

  • Rock Royalty Personal Assistant (7am – 11pm)
  • Ironing Service (2 items per person/per stay)
  • Upgraded full-size Rock Spa® bath products
  • Express luggage delivery
  • Complimentary Shoe Shine
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with reservations (on and off property)
  • Priority Reservations to picks® and mix® program
  • Complimentary 25-minute couple’s massage at the Rock Spa®
  • VIP Check-in and checkout
  • Late checkout available (until 3pm – available upon request)
  • Complimentary beach bag (1 per room/per stay)
  • Rock Royalty Level - Check-out service - (Personal Assistant helps review the guest account at check-out)
  • Priority booking for bali beds ($)
  • Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, José Cuervo Especial
  • Mini bar with soda, bottled water, juice, domestic beer and snacks
  • Plush Bathrobes & slippers
  • Sleeping Mask
  • Loofah Sponge
  • Espresso/American coffee maker
  • 24-hour room service – select a la cart menu
  • XBOX or Blu-ray player (available upon request)

Ocean Front View. / Max Occupancy up to 6 guests including children and infants. / 4,991.60 sq. ft (includes terrace area).

*($) indicates additional cost – not part of the all-inclusive experience

Book Now

HEAVEN AT THE HARD ROCK RIVIERA MAYA

Experience Rock and Roll excess exclusive to adult guest with a room at Heaven.

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Bring the whole group on tour and have your special event or corporate meeting be the show of a lifetime. We stage unforgettable events and meetings that feel more like a rock show.

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    Riviera Maya

    Km 72, Carretera Cancun-Chetumal
    Puerto Aventuras, Mexico 77710

    • Front Desk: +52-984-875-1100
    • Reservations: 1-855-537-4603
    • Contact Us
    Hard Rock Riviera Maya Blvd. Kukulcan KM 14,5 Zona Hotelera Cancun, Mexico